If you are unhappy with your parts purchase from QVTools.com, you can return it as NEW, and requires the item to be in original condition and packaging, unopened and uninstalled to QVTools for replacement or refund within 30 days from delivered date.  All returns must have a RMA (Returns Merchandise Authorization) prior to return. Please contact 1-800-344-3371 or E-mail Support@QVTools.com to start your return. Return shipping is the responsibility of the customer. 

QVTools reserves the right to limit returns or exchanges at any time, for any reason.